Elected Fellowships
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| 2024 | Fellow Academy of the Association for Information Science and technology |
| 2022 | Fellow Academy of the Social Sciences in Australia |
| 2021 | SIG-USE Academy of Fellows Association for Information Science and Technology, SIG-USE |
Selected Awards & Recognition
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| 2025 | Vice-Chancellor’s Award, Excellence in Graduate Research Supervision RMIT University |
| 2025 | Media Hall of Fame RMIT University, Media & Communications |
| 2025 | Top 2% Most Cited Researchers Globally Stanford University/Elsevier |
| 2024 | Media Commentator of the Year Award RMIT University, Media & Communications |
| 2024 | Great Debate Winner, Social Sciences Week Academy of the Social Sciences in Australia |
| 2024 | Best University Communications Campaign, RMIT’s Taylor Swift Fanposium Australian Higher Education/Future Campus |
| 2024 | Best Conference Paper Award (with Joann Cattlin) Sage/IOS Best Paper, Information Seeking in Context Conference |
| 2024 | Top 2% Most Cited Researchers Globally Stanford University/Elsevier |
| 2024 | Career Achievement Award Canadian Association for Information Science |
| 2024 | 50 Remarkable and Inspirational Women in Australian Science Cosmos Magazine |
| 2023 | Media Commentator of the Year Award RMIT University, Media & Communications |
| 2023 | Top 2% Most Cited Researchers Globally Stanford University/Elsevier |
| 2023 | Research Infrastructure Excellence Award for Innovation and Contribution to Research, Team Award, Australian Cultural Data Engine University of Melbourne |
| 2022 | Top 2% Most Cited Researchers Globally Stanford University/Elsevier |
| 2021 | Outstanding Contributions to Information Behavior Research Award Association for Information Science and Technology, SIG-USE |
| 2021 | Community Engagement Team Award (with Wade Kelly) Swinburne University of Technology, Vice-Chancellor’s Engagement Award |
| 2021 | Top 2% Most Cited Researchers Globally Stanford University/Elsevier |
| 2017 | Overall Best Conference Paper Award Interviews that attend to emplacement: The ‘walk-through’ method (co-authors, Sarah Polkinghorne and Lauren Carlson) Canadian Association for Information Science |
| 2015 | Award for Research Supervision Excellence Charles Sturt University, Vice-Chancellor’s Award |
| 2014 | Outstanding Service Award for Advancing Scholarship and Research Supervision Charles Sturt University, Islamic Students’ Association |
| 2013 | American Library Association Library Instruction Round Table’s 2013 Top 20 Paper Award Information literacy proficiency: Assessing the gap in high school students’ readiness for undergraduate academic work (co-authors, Jorden K. Smith, Heidi Julien, Dana Ouellette and Kathleen DeLong) |
| 2010 | Martha Cook Piper Research Prize University of Alberta |
| 2010 | Young Alumni Award of Merit University of Western Ontario |
| 2010 | Association for Library and Information Science Education (ALISE) – Methodology Paper Award Visual Traffic Sweeps (VTS): A research method for mapping user activities in the library space (co-author, Heather Archibald) |
| 2004 | Coutts-Clarke Research Fellowship Faculty of Education, University of Alberta for Qualitative coding & analysis: A conceptual model for effective data management |
| 2002 | Association for Library and Information Science Education (ALISE) – Methodology Paper Award Data preparation using the principles of knowledge organization: A guiding model for quantitative, qualitative and textual research methodologies (co-author, Hope A. Olson) |