My most recent book (co-authored with Donald O. Case) is Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior published by Emerald Press:

book cover

My book 100 Questions (and Answers) About Qualitative Research is also available now. Exploring the nature and practice of qualitative inquiry, this unique book addresses the practical decisions that researchers must make in their work, from the design of the study, through ethics approval, implementation, and writing. The book’s quick-scan, question-and-answer format make it ideal as a supplementary text or as a ready reference for graduate students preparing for comprehensive exams and writing research proposals, undergraduates in affiliated programs who will not be taking a primary course in qualitative research methods, and researchers working across disciplines in academic or practice environments.

I publish widely on topics related to individuals’ information behaviours and qualitative inquiry. Notably, much of my work has been published in Library and Information Science Research, including the following award-winning papers:

  • Visual traffic sweeps (VTS): A research method for mapping user activities in the library space (co-author, Heather Archibald), which won the ALISE/ProQuest Best Methodology Paper Award in 2010.
  • Information literacy proficiency: Assessing the gap in high school students’ readiness for undergraduate academic work (co-authors, Jorden K. Smith, Heidi Julien, Dana Ouellette and Kathleen DeLong), which was awarded the ALA Library Instruction Round Table’s Top 20 Paper Award in 2013

I am the editor of The Sage Encyclopedia of Qualitative Research Methods (2008) and co-editor of Critical theory for library and information science: Exploring the social from across the disciplines (2010).

Books and Edited Works

Books, edited books, and scholarly reviews of my work.

Book Chapters and Conference Proceedings

Invited and refereed chapters in books, and refereed conference proceedings.

Journal Articles

Refereed and non-refereed journal articles


Published and unpublished reports

Other Publications

Encyclopedia entries, book reviews, and additional publications